Refund Policy

Effective Date: November 21, 2024

We strive to provide high-quality hosting services. If you’re not satisfied, please review our refund policy below.

1. Eligibility for Refund

• Refunds are available within 7 days of purchase.
• Refunds are not available for domain registrations, setup fees, or custom services.
• Refund requests are valid only if the service is not activated or used beyond the initial setup period.

2. Refund Process

To request a refund, please contact our support team at support@onichost.com with your account details and reason for the request. We will process your refund within 7 business days.

3. Non-Refundable Services

• Domain registrations
• Dedicated IPs
• Setup fees

4. Refund Timeframe

Refunds will be processed to the original payment method and may take up to 7 business days to reflect in your account.

For questions regarding our refund policy, please contact us at support@onichost.com.